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Personal data policy

1. Introduction
"STATEMENT OF TOURIST IN SVISHTOV" EOOD (hereinafter referred to as the "Company") is committed to protecting the personal data of its customers. This Policy describes how we collect, use, store and protect your data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and the current legislation of the Republic of Bulgaria.

2. Data about the administrator

  • Personal data administrator: "STATEMENT OF TOURIST IN SVISHTOV" EOOD
  • UIC: 206241007
  • Headquarters and address of management:
    • Country: Bulgaria
    • Region: Veliko Tarnovo
    • Municipality: Svishtov
    • Location: Svishtov, 5250
    • Address: Tsar Osvoboditel № 2
    • Contacts: +359 878 680 191

3. Categories of personal data we collect

  • 3.1. When making reservations or inquiries, we may collect the following information:
    • Name and surname
    • Telephone number
    • Email address
    • Contact address (if applicable)
    • Payment details
  • 3.2. When using our website, we collect information through cookies.

4. Purposes of personal data processing
Your personal data is processed for the following purposes:

  • Management of reservations and provision of services.
  • Communication on issues related to reservations or inquiries.
  • Fulfillment of legal obligations (e.g. issuing invoices).
  • Improving the quality of our services.

5. Grounds for processing
The processing of your data is carried out on one of the following grounds:

  • Conclusion and performance of a contract.
  • Consent on your part (e.g. for marketing purposes).
  • Legitimate interest of the Company.
  • Fulfillment of legal obligations.

6. Data retention period
Personal data is stored:

  • Until the fulfillment of the purposes for which it was collected.
  • According to the legal requirements for the storage of accounting information (e.g. 5 years for invoices).

7. Your rights
As a data subject, you have the following rights:

  • Right of access to your data.
  • Right to correct inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten"), where applicable.
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object to data processing.
  • Right to lodge a complaint with the Personal Data Protection Commission (CPDP).

8. Data protection

  • The company takes technical and organizational measures to protect your data from unauthorized access, loss, destruction or alteration.

9. Contact for questions
If you have any questions or would like to exercise your rights, please contact us at:

  • Email: info@pripopa.com
  • Telephone: +359 878 680 191